Basic Stance
Defines our corporate philosophy, which clarifies our management intent, and a code of conduct that prescribes the actions to be taken by all of our directors and employees.
TOPIX corporation sets forth the purpose of its existence and its ideal form within the Toyota Tsusho Group, and defines its corporate philosophy, which clarifies its management intent, and a code of conduct that prescribes the actions to be taken by all of its directors and employees. TOPIX corporation’s basic management philosophy consists of these two concepts, which are positioned as the highest concepts that must not change over time and must be passed down through the generations. TOPIX corporation considers the realization of its corporate philosophy through adherence to its code of conduct to be the basic policy for its CSR activities.
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Corporate Philosophy TOPIX aims to help its customers improve their operations through production logistics information systems, growing with its customers.
TOPIX practices Genchi, Genbutsu, Genjitsu (On site, Hands on, In touch)
Code of Conduct As a good corporate citizen, strive to engage in open and fair corporate activities. |
Compliance
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We consider our social mission to be honest actions and decision making worthy of the trust of all of our stakeholders. |
TOPIX corporation recognizes that winning the trust of customers, society, and all of its stakeholders, and taking honest actions and making decisions worthy of that trust is our social mission. We conduct our business with the awareness that all of our employees must promote legal compliance.
Each year, to ensure complete legal compliance, the Board of Directors meeting organizes the issues related to legal compliance, analyzes problems, and develops solutions. We also strive to build and enhance a framework that enables all of our divisions to actually adapt these solutions and to nurture legal compliance awareness.
We provide education and training to our employees, build a framework that monitors actions for legality, and carry out regular activities to prevent illegal actions.We have printed the code of conduct defining the rules and standards that must be followed when conducting business in a booklet, and require all our employees to carry a copy.
Should an illegal action occur, we carry out fact- finding by conducting an internal investigation and collaborating with law enforcement agencies, quickly identifying the cause of the illegal action and implementing a recurrence-prevention measure.
To establish a law-abiding environment, we regularly check and collect information on related laws and regulations, and ensure that the information is thoroughly understood by everyone in our company.
Because improving compliance awareness requires improving the organizational culture, we are working to build a mindset and a framework that
・Allow team power to be exercised
・Enable us to obtain nourishment for our business
・Help employees feel the joy and happiness of working
Confidential Information Protection Policy
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Recognizing the importance of information security, we strive to ensure the security and reliability of information assets. |
Recognizing the importance of information security, TOPIX corporation (“TOPIX”) strives to ensure the safety and reliability of information assets when carrying out its information service business activities.
To be worthy of the trust of society and our customers, we have set forth the basic policy described below and ensure that it is thoroughly understood by all of our directors and employees. Furthermore, we ensure proper information security and work to make continuous improvements.
| 1. | TOPIX takes management measures appropriate to each business situation in order to reliably protect information assets from threats against their confidentiality, completeness, and availability. |
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| 2. | TOPIX always recognizes the importance of information assets. We have established an internal structure to guard against unauthorized access, loss, destruction, tampering, leakage, etc., and take rational and appropriate preventive/security measures. |
| 3. | TOPIX ensures that all of its directors and employees recognize the importance of information security, and carries out necessary education, training, and audits. |
| 4. | TOPIX is committed to abide by the laws and regulations, rules, business guidelines, and other codes related to information security. |
| 5. | TOPIX regularly reassesses its internal rules and internal structure in conjunction with changes in management policies, business areas, society, technologies, laws and regulations, etc., making continuous improvements. |
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Personal Information Protection Policy |
TOPIX strives to implement the following personal information protection basic policy in order to ensure complete compliance with the Personal Information Protection Law (put into force on April 1, 2005).
| 1. | Acquisition and use of personal information |
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| 2. | Provision of personal information to third parties |
| 3. | Secure management of personal information |
| 4. | Requests for disclosure of personal information |
| 5. | Compliance with laws and regulations |
| 6. | Continuous improvements |
TOPIX’s Personal Information Protection Contact Desk described below handles all requests received from customers regarding personal information held by TOPIX, including 1) Requests for disclosure, 2) Requests for notification of purpose of use, 3) Requests for correction, 4) Requests for addition, 5) Requests for deletion, and 6) Requests to stop use or stop provision to third-parties.
Anjo Solution Plaza, 819-1 3-chome, Toei-cho, Anjo City, Aichi Prefecture, 446-0007, Japan
TOPIX corporation Business Management Division TEL: 050-3111-3818
Business hours: 9:00 am to 5:45 pm (excluding company holidays)
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Personal Identification Number and Specific Personal Information Protection Policy |
For handling personal identification numbers and specific personal information (hereafter referred to as “specific personal information, etc.”) in accordance with the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures, TOPIX sets forth the policy described below for protecting specific personal information, etc.
| 1. | TOPIX is committed to properly handling specific personal information, etc. within the scope of clerical operations related to legally specified personal identification numbers. |
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| 2. | TOPIX carries out proper collection, use, provision, storage, and disposal of specific personal information, etc., and also creates and adheres to internal rules that regulate the issues related to these activities. |
| 3. | TOPIX conducts education, training, audits, etc. for employees who handle specific personal information, etc. |
| 4. | TOPIX abides by laws and regulations, government-specified guidelines, and other rules related to handling of specific personal information, etc. |
| 5. | TOPIX takes security management measures to prevent leakage, loss of, or damage to specific personal information, etc. Furthermore, should leakage, etc. occur, we implement swift corrective measures appropriate to the situation. |
| 6. | TOPIX properly and swiftly addresses all complaints and inquiries related to the inquirer’s specific personal information, etc. Such complaints and inquiries are accepted at the Contact Desk described below. |
| 7. | TOPIX continuously reviews and improves its framework for managing specific personal information, etc. |
Date enacted: January 1, 2016
Contact Desk for inquiries related to specific personal information, etc.
Anjo Solution Plaza, 819-1 3-chome, Toei-cho, Anjo City, Aichi Prefecture, 446-0007, Japan
TOPIX corporation Business Management Division TEL: 050-3111-3818
Business hours: 9:00 am to 5:45 pm (excluding company holidays)
Toyota Tsusho Group’s Environmental Policy
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Based on our Corporate Philosophy of “living and prospering together with people, society and the globe,” the Toyota Tsusho Group has established the Toyota Tsusho Group Environmental Policy and takes action to respond to climate change, preserve forests and biodiversity, curb the use of resources and energy, use water effectively, and reduce water consumption in areas experiencing water stress. |
| 1. | As a responsible corporate citizen, we strive to reduce the following impact on the environment by eliminating environmental pollution, while placing a high priority on not disturbing the global environment in conducting business. |
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| 2. | We promote environment-related businesses, such as the efficient use of waste and the preservation of natural resources, and contribute to the realization of a recycling-oriented economy and society in collaboration with our affiliates and business partners. |
| 3. | We comply with all environmental requirements, including environmental laws and regulations and industry guidelines. |
| 4. | We participate in activities to reduce impact on the environment by establishing an environmental management system and implement Kaizen (continuous improvement) of these activities through periodic review and the application of creative ideas. |
| 5. | We enhance environmental awareness among employees by providing environmental training and promoting a thorough understanding of our environmental policy. |
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TOPIX is certified for ISO 14001, an international standard for environmental management systems. |
General employer action plan
トピックス株式会社 行動計画
トピックス株式会社では、社員がその能力を発揮し、仕事と生活の調和を図り働きやすい雇用環境の整備を行うため、次のように行動計画を策定します。
1.計画期間
2025年 4月 1日~ 2028年 3月 31日
2.内容
| 目標1: | 年次有給休暇の取得率を全社80%以上にする。 |
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<対策>
| 2026.4~ | 事業部の重点実施事項として、有給休暇を取りやすい業務体制を整える。 |
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| 目標2: | 男女ともに育児休業取得率を100%にする |
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<対策>
| 2026.4~ | 各部署にて業務の見直しを行い、業務効率化をはかる。 |
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| 目標3: | 全社平均残業時間を20時間/月 以下にする。 |
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<対策>
| 2026.4~ | 各部署にて業務の見直しを行い、取得希望者がいた際に業務が問題なく遂行できる準備をすすめる。 |
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| 目標4: | 不妊治療など女性支援のための制度の整備 |
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<対策>
| 2027.4~ | 生理休暇(策定済み)を生理前や妊活に対応するための通院等での休暇取得ができるよう改定する。 |
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| 目標5: | 介護離職の防止のため、介護休業等その他育児介護に関する制度など多様な働き方についての支援制度の周知を行う |
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<対策>
| 2025.9~ | 40歳以上の社員(介護に直面する前の早い段階)に対する説明会を実施する。 |
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| 2026.9~ | 多様な働き方を支援する制度に関するガイドブックを作成し、周知する。 |
女性活躍推進
人的資本、多様性に関する実績(2025年度)
| 管理職に占める 女性労働者の割合 |
男女の賃金格差 | 有給休暇取得率 | |
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| 全労働者 | うち正規雇用 労働者 |
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| 4.3% | 85.4% | 84.4% | 80.0% |
ハラスメント対策
採用活動における ハラスメント相談窓口
弊社は、全従業員に対し、求職者等に対するあらゆるハラスメント行為を禁止し、適正な活動環境を維持するため、従業員が遵守すべき求職活動に関するルールを設けております。万が⼀、弊社の従業員からハラスメントが疑われる行為を受けた場合は、就業規則に基づき、厳正に対処するため、相談窓口へご連絡ください。(相談者のプライバシーを保護し、不利益な取扱いは⼀切行いません)
<相談窓口>
業務管理部 人事担当 電話: 050-3111-3818
お問い合わせフォーム : https://www.topix.co.jp/recruit-contact/
カスタマーハラスメントに対する基本方針
1.はじめに
当社は、「知恵と技術で、お客様に喜ばれ、成長と挑戦で、社員を幸せにする会社」という基本理念の下、お客様の要望に真摯に対応し、より満足度の高いソリューションの提供に向けて取り組んでいます。また、お客様からお寄せいただくご意見・ご要望は、当社のサービスの改善・品質向上において、大変貴重な機会と考えております。 しかしながら、従業員の人格を否定する暴言や脅迫、暴力など、社会通念上著しく不当とされる言動は、従業員の尊厳を傷つけ、就業環境を悪化させるだけでなく、安全・安心なサービス提供にも深刻な影響を及ぼす恐れがあります。 従業員の安全な就業環境を確保することで、従業員が安心して業務に取り組むことが可能となり、ひいては、お客様との関係をより良いものとすることにつながると考え、トピックス株式会社における「カスタマーハラスメントに対する基本方針」を定めました。
2.当社におけるカスタマーハラスメントの定義
当社では、カスタマーハラスメントを「お客様から従業員に対して行われる著しい迷惑行為であって、従業員の就業環境を害するもの」と定義します。
具体的には、以下のような行為を指します。あくまで例示であり、これらに限られるものではありません。
・暴力行為
・暴言・侮辱・誹謗中傷
・威嚇・脅迫
・従業員の人格の否定・差別的な発言
・土下座の要求
・長時間の拘束
・社会通念上相当な範囲を超える対応の強要
・合理性を欠く不当・過剰な要求
・会社や従業員の信用を棄損させる内容や個人情報等をSNS等へ投稿する行為
・従業員へのセクシャルハラスメント、SOGI※ハラスメント、その他ハラスメント、つきまとい行為 など
※「SOGI」(ソジ)は、性的指向(sexual orientation)と性自認(gender identity)の頭文字をとった略称
3.カスタマーハラスメントへの対応(社内)
・カスタマーハラスメントを受けた場合、従業員のケアを最優先します。
・カスタマーハラスメントに関する相談窓口の設置や警察・弁護士等の連携など体制を整備します。
4.カスタマーハラスメントへの対応(社外)
・問題解決に当たっては、合理的かつ理性的な話し合いを行いますが、当社でカスタマーハラスメントに該当すると判断した場合、対応を打ち切り、以降のサービスの提供をお断りする場合があります。
・さらに、悪質と判断した場合、警察や外部の専門家(弁護士等)と連携の上、毅然と対応します。







